PM hails World Bank G20 report on India’s financial inclusion

Forty-seven years journey completed in six years!

PM hails World Bank G20 report on India’s financial inclusion

PM Narendra Modi (Photo: ANI)

Prime Minister Narendra Modi on Friday shared the World Bank’s finding recorded by it in its G20 document that India has achieved financial inclusion targets in just six years, which would otherwise have taken at least 47 long years!

The Prime Minister posted on X: “India’s leap in financial inclusion, powered by Digital Public Infrastructure!”

He said: “A G20 document prepared by the @WorldBank shared a very interest point on India’s growth. India has achieved financial inclusion targets in just 6 years which would otherwise have taken at least 47 long years.”


“Compliments to our robust digital payment infrastructure and the spirit of our people. It is equally a testament to rapid progress and innovation,” Mr Modi said.

The G20 Global Partnership for Financial Inclusion document prepared by World Bank has lauded transformative impact of Digital Public Infrastructure (DPI) in India over the past decade. In fact, DPI’s impact has extended beyond inclusive finance.

The document highlights the groundbreaking measures taken by the Central Government and the pivotal role of government policy and regulation in shaping the Digital Public Infrastructure (DPI) landscape.

Lauding India’s DPI approach the World Bank document notes that India has achieved in just six years what would have taken about five decades.

JAM Trinity ((Jan Dhan, Aadhaar, and Mobile) has propelled financial inclusion rate from 25 per cent in 2008 to over 80 per cent of adults in last six years, a journey shortened by up to 47 years thanks to DPIs.

The document categorically notes, “While DPIs’ role in this leapfrogging is undoubtable, other ecosystem variables and policies that build on the availability of DPIs were critical. These included interventions to create a more enabling legal and regulatory framework, national policies to expand account ownership, and leveraging Aadhaar for identity verification.”

Since its launch, the number of PMJDY (Pradhan Mantri Jan Dhan Yojana) accounts opened tripled from 147.2 million in March 2015 to 462 million by June 2022; women own 56 per cent of these accounts, more than 260 million.

The Jan Dhan Plus programme encourages low-income women to save, resulting in over 12 million women customers (as of April 2023) and a 50 per cent increase in average balances in just five months, as against the entire portfolio in the same time period.

It is estimated that by engaging 100 million low-income women in savings activities, public sector banks in India can attract approximately Rs 25,000 crore ($3.1 billion) in deposits.

In the last decade, India has built one of the world’s largest digital Government to Person (G2P) Payments architectures leveraging DPI.

This approach has supported transfers amounting to about $361 billion directly to beneficiaries from 53 Central government Ministries through 312 key schemes. As of March 2022, this had resulted in a total savings of $33 billion, equivalent to nearly 1.14 per cent of GDP.

More than 9.41 billion UPI (Unified Payments Interface) transactions valuing about Rs 14.89 trillion were transacted in May 2023 alone. For the fiscal year 2022–23, the total value of UPI transactions was nearly 50 per cent of India’s nominal GDP.

The DPIs have meant Potential Added Value for the Private Sector, enhancing its efficiency through reductions in the complexity, cost and time taken for business operations in India.

Even some non-banking financial corporations (NBFCs) have been enabled eight per cent higher conversion rate in small and medium-sized enterprises (SME) lending, a 65 per cent savings in depreciation costs and 66 per cent reduction in costs related to fraud detection.

According to industry estimates, banks’ costs of onboarding customers in India decreased from $23 to $0.1 with the use of DPI.

India Stack has digitised and simplified KYC procedures, lowering costs; banks that use e-KYC lowered their cost of compliance from $0.12 to $0.06. The decrease in costs made lower-income clients more attractive to service and generated profits to develop new products.

The UPI-PayNow interlinking between India and Singapore, operationalised in February 2023, aligns with G20’s financial inclusion priorities and facilitates faster, cheaper and more transparent cross-border payments.

India’s Account Aggregator (AA) Framework aims to strengthen India’s data infrastructure, enabling consumers and enterprises to share their data only with their consent through an electronic consent framework. The framework is regulated by RBI.

Total of 1.13 billion cumulative accounts are enabled for data sharing, with 13.46 million cumulative number of consents raised in June 2023.

India’s Data Empowerment and Protection Architecture (DEPA) grants individuals control over their data, enabling them to share it across providers.

This promotes tailored product and service access without requiring new entrants to invest heavily in pre-existing client relationships, fostering innovation and competition.