NDMC organises Suvidha camp to redress public grievances
During the camp, as many as 60 grievances were received from the public by the officers concerned.
The New Delhi Municipal Council (NDMC) is organising its next Suvidha Camp to provide information, facilitation and grievances redressal for the benefit of its services users at NDCC Convention Centre, Jai Singh Road (near Palika Kendra) in the national capital on February 3.
The Suvidha Camp will be held from 10.30 am to 12.30 pm.
The Suvidha Camp Helpdesks of the various departments will provide facilitations and redress the grievances of service users, employees, RWAs, MTAs and residents of the NDMC.
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The Departments that will also be the part of this Suvidha Camp are Civil Engineering-1 & 2, Electrical Engineering – 1 & 2, Public Health, Architect & Environment, Commercial, Health Licensing, Estate-I, Estate-II, Horticulture – North, Horticulture – South, Property Tax, Education, Fire, Accounts/Finance/Pension, Enforcement – North, Enforcement – South, Personal Department, Welfare Department, Medical Services, Parking Management System, Chief Security office, EBR Department, Municipal Housing, Vigilance, Library and IT Department.
The Suvidha Camp will address the grievances related to new electricity connection/disconnection, load enhancement/reduction, name change/transfer, property tax, birth & death certificate, service matters of serving & retired employees of NDMC, Water logging, Sanitation, Waste Disposal, Road repairs, widow pension, old age pension, handicapped pension, Booking of Barat Ghar & parks and any other services offered by the NDMC.
Apart from organising the Suvidha Camps, the NDMC has also launched a “Jan Suvidha Portal” as a contactless grievance redressal mechanism for the residents and service users of the NDMC. The link for the “Jan Suvidha Portal” is available on the NDMC website (https://www.ndmc.gov.in/complaints.aspx).
The “Jan Suvidha Portal” can be used for lodging the grievance, tracking their grievance status and for giving feedback on the grievance redressal mechanism.
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