Tag: Verghese

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  • The four-word mantra

    The four-word mantra

    When I joined a large company as its newest personnel chief, the first thing I noticed was the strict class differentiation. Executives thought themselves vastly superior to the clerical staff, entitled not only to their privileges but also to treat the junior staff cavalierly. They spoke disrespectfully even to older clerks, who had served the …

    October 22, 2018