The Directorate General of Civil Aviation (DGCA) on Wednesday imposed a penalty of Rs 1.10 crore on Air India for violation of safety norms leading to a series of flight irregularities.
It has also asked to inform affected passengers through WhatsApp messages and email, and sensitise their staff at airports to communicate with passengers.
These regulations have been instrumental in managing fatigue related aviation safety risks for more than a decade now.
The DGCA said that the inspection has been ordered as a precautionary measure after Alaska Airlines mishap.
The Directorate General of Civil Aviation (DGCA) has issued show cause notices to Air India and SpiceJet following a series of fog-related delays and diversions of their flights at the Indira Gandhi International (IGI) Airport here.
The advisory comes in the wake of a London-bound Air India flight returning to Delhi airport following a mid-air brawl in which a passenger caused "physical harm" to cabin crew members.
The counsel for the DGCA submitted that the committee was there earlier. It got dissolved after the chairperson resigned on February 9, 2023.
The plea added that the incident caused the petitioner to go into shock and distress during the 12-hour long flight and the crew was both unhelpful and uncooperative.
Two incidents had occurred in the Air India flight. While one passenger who was caught smoking in the lavatory, was drunk and not adhering to the crew instructions; another passenger allegedly relieved himself on a vacant seat and blanket of a fellow female passenger when she went to the lavatory.
Taking note of the Air India urination case, the Directorate General of Civil Aviation has imposed a financial penalty of Rs 30 lakh on the airline, DGCA officials said on Friday.
