Last month, Chadha had raised the issue in Parliament, demanding a ban on 10-minute delivery.
Chaddha spent a day working as a delivery agent to experience the challenges first-hand. (Photo: Screengrab of a video posted by Chaddha on X)
Aam Aadmi Party (AAP) Rajya Sabha MP Raghav Chadha on Tuesday expressed his gratitude to the Central government for its compassionate intervention and persuading quick-commerce platforms to remove the “10-minute delivery claim” from their branding.
According to reports, major e-commerce platforms such as Swiggy, Zomato, Blinkit and Zepto have decided to halt 10-minute delivery services following a meeting of Union Labour Minister Mansukh Mandaviya.
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Reacting to the development, Chadha said, “Satyamev Jayate. Together, we have won..I am deeply grateful to the Central Government for its timely, decisive and compassionate intervention in enforcing the removal of the “10-minute delivery” branding from quick-commerce platforms.”
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The AAP MP, who has been prominently raising the issue of poor working conditions and deadline pressure on delivery agents, said the decision was “much needed” step as the 10-minute delivery tag put constant and dangerous pressure on delivery agents.
“This step will help ensure safety of the delivery riders, and everyone who shares our roads,” the AAP leader said.
Last month, Chadha had also raised the issue in Parliament, demanding a ban on 10-minute delivery.
Raising concern over the inhumane working conditions of quick commerce delivery agents, he flagged the issues faced by delivery agents of quick commerce and instant commerce companies like Zomato, Swiggy and Blinkit.
These quick-commerce and instant-commerce companies have reached billion-dollar valuations riding on the shoulders of this silent workforce. Yet the condition of these gig workers is worse than that of daily-wage labourers,” he noted.
Sharing the everyday struggles of delivery agents, the AAP MP raised three key issues: the oppression of speed and delivery time — the dangerous trend of “10-minute delivery; the fear of customer harassment; and dangerous working conditions”.
Earlier on Monday, Chaddha spent a day working as a delivery agent to experience the challenges first-hand. He also shared a video of him working as a delivery agent, wearing a Blinkit jacket.
According to reports, Blinkit has already removed the 10-minute delivery promise from its branding and other aggregators are also likely to follow the suit in the coming days.
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