The Punjab Police on Wednesday launched the Crime and Criminal Tracking Network and Systems (CCTNS) based SMS service for the complainants to bring transparency and efficiency in its services to the people of Punjab.
Launching the quick SMS service at Punjab Police headquarter, the Director General of Police (DGP) Suresh Arora said complainants would now get SMSs on their registered mobile numbers about the registration of their FIRs and details of investigating officers (IOs) assigned to investigate their cases.
They would also receive the names and contact numbers of IOs through the message facility.
Giving details, he revealed that citizens could also download the copy of FIR from Punjab Police website. “SMS alert would be sent to complainants in case of arrest of the accused, change of the IO and submission of challan or final report,” DGP said.
He informed that the citizens who wish to receive such SMS alerts are advised to update their mobile numbers during registration of FIR.
On the occasion senior police officers, including DGP IT VK Bhawra, DGP Law and Order HS Dhillon, DGP Intelligence Dinkar Gupta, DGP Admin. MK Tiwari, Director Bureau of Investigation Prabodh Kumar and senior officer and representatives of IT & T wing and TCS Ltd. were also present.
An official spokesperson said this digital initiatives aims to provide better and efficient services to the citizens under the e-initiative programme.