FSSAI slaps Swiggy Instamart with 9 notices over of ‘expired, spoiled, rotten, contaminated’ food products

The Food Safety and Standards Authority of India (FSSAI) has issued nine notices to quick commerce platform Swiggy Instamart following consumer complaints alleging supply of expired, spoiled, rotten, contaminated and otherwise unsafe food products.

According to the food safety regulator, Swiggy Instamart allegedly marketed eggs under a brand name not covered under the product categories approved in the existing FSSAI licence.

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In the notice, the FSSAI said that consumers have complained of recieving expired ‘Healthify 100 per cent Whey Protein 1 kg’ and ‘Noice Homestyle Madras Mixture with Peanuts’ by the Swiggy.

In one more instance, the quick commerce platform allegedly delivered ‘Akshayakalpa Organic Egg’ in a rotten condition.

Similarly, Kakke da Paratha was reportedly found spoiled and emitting a foul odour, making it unfit for human consumption.

FSSAI also said no corrective action was taken by the FBO despite the complaint being escalated.

It also alleged that an infant food formulation was found in a deteriorated and unsafe condition and was re-supplied to the consumer after the defective product had been returned.

Meanwhile, the regulator has directed the Food Business Operator to submit a detailed explanation addressing the alleged non-compliances and the circumstances leading to the reported incidents.

It has also sought details of the company’s food safety systems, quality assurance measures, corrective actions and steps taken to prevent recurrence of such incidents.

The FSSAI has directed the company to furnish the required explanation and compliance report within the stipulated period, failing which appropriate action under the Food Safety and Standards Act, 2006, may be initiated.