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WhatsApp delays policy update. Details here

WhatsApp had informed users about the changes in its terms of service and public policy, through an in-app notification last week. Users had till February 8 to agree to the new terms in order to continue using the platform.

WhatsApp delays policy update. Details here

It maintained that messages on the platform are end-to-end encrypted and that neither WhatsApp nor Facebook can see the private messages on WhatsApp's platform. (Photo: AFP)

Due to the ongoing global criticism, WhatsApp has decided to defer the rollout of its new data privacy policy update to May 15.

The move assumes significance for users in India given that the country is among the biggest markets for WhatsApp with over 400 million users.

In a blog post, WhatsApp said it is moving back the date on which people will be asked to review and accept the terms.

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“No one will have their account suspended or deleted on February 8. We’re also going to do a lot more to clear up the misinformation around how privacy and security works on WhatsApp. We’ll then go to people gradually to review the policy at their own pace before new business options are available on May 15,” it said in the blog post.

A raging debate ensued after WhatsApp said it will update its terms of service and privacy policy around how it processes user data and partners with Facebook to offer integrations across the social media giant’s products.

Concerned about the privacy of their data, many users have thronged to rival messaging platforms such as Signal and Telegram.

These rival firms have seen millions of downloads in the past few days.

“We’ve heard from so many people how much confusion there is around our recent update. There’s been a lot of misinformation causing concern and we want to help everyone understand our principles and the facts,” WhatsApp said.

It maintained that messages on the platform are end-to-end encrypted and that neither WhatsApp nor Facebook can see the private messages on WhatsApp’s platform.

“We can’t see your shared location and we don’t share your contacts with Facebook”.

WhatsApp said that with these updates, none of that is changing.

It added that it doesn’t keep logs of who users are messaging or calling, can’t see users’ shared location and that it doesn’t share contacts with Facebook.

“Instead, the update includes new options people will have to message a business on WhatsApp, and provides further transparency about how we collect and use data. While not everyone shops with a business on WhatsApp today, we think that more people will choose to do so in the future and it’s important people are aware of these services. This update does not expand our ability to share data with Facebook,” the blog post said.

In the FAQ section, WhatsApp emphasised that “the recent terms and privacy policy update do not affect personal messages”.

“The changes are related to optional business features on WhatsApp and provides further transparency about how we collect and use data…The updates related to optional business features are a part of our broader efforts to make communicating with a business secure, better, and easier for everyone,” it added.

WhatsApp had informed users about the changes in its terms of service and public policy, through an in-app notification last week. Users had till February 8 to agree to the new terms in order to continue using the platform.

This led to a user backlash and triggered memes on the internet over WhatsApp’s alleged sharing of user information with Facebook.

Local media reports suggest the Indian government is also examining and evaluating the recent privacy policy update announced by WhatsApp and discussions are on within the IT Ministry over the implications of the recent move by the messaging platform.

On Friday, a single-judge bench of the Delhi High Court recused from hearing a petition against the WhatsApp’s upcoming data and privacy policy, on the grounds that it violates the right to privacy of citizens of India.

The plea will now be listed before another bench and would come up for hearing on January 18. The petitioner has submitted that the sharing of users’ data by WhatsApp to third parties and Facebook is in itself illegal because the messaging platform can only use the information for purposes that are reasonably linked to the purpose for which the information was given.

Meanwhile, WhatsApp, on its part, has said it is open to answering any questions from the government on the issue and that it remains committed to the privacy and security of users across India and will continue to explain to users that their messages are end-to-end encrypted.

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