According to the media reports, users who are installing the Microsoft Windows 10 October 2018 Update have complained that the update has wiped out their user profiles including documents and photos.
The Microsoft Windows 10 October 2018 update had rolled out globally on October 2.
As Microsoft did not start automatically pushing this latest update out, only users who visit Windows Update manually and check for updates are installing the latest software version, The Verge reported on Friday.
A high number of users have taken to social media platforms and Microsoft’s own support website to complain about the serious issue.
“Last night I updated Windows 10 and it all went smoothly, but then I find that all my files in Documents are deleted. This included many crucial documents and financial info,” a user-complaint on the Microsoft support page read.
The report added that in view of these early issues, Microsoft is not recommending to install the Windows 10 October 2018 Update right now and is investigating the reports.
Microsoft has not commented on the issue as yet.
In September, the tech giant had announced a refreshed “Windows 10 October 2018 Update” with new features and enhancements for over 700 million devices running Windows 10.
According to a few unconfirmed reports, Microsoft has, of now, paused the Windows 10 October 2018 Update from Windows Update and asked the users to stay tuned for the latest information.
(With agency inputs)