Amazon is laying off “several hundred employees” from its Alexa devision, including in India, amid a renewed focus on artificial intelligence (AI), the media reported on Friday.
E-commerce giant, Amazon will soon partner with fintech company Paymentus to add a feature that allows its customers to pay their bills online by voice command using the company’s voice assistant, Alexa.
The announcement was made at the Money 20/20 financial technology conference.
As per the reports, the new feature will allow users to get notifications through Alexa about due bills and to ask questions about the bill amount or how it compares with prior ones.
Amazon first embedded the payment function within Alexa in 2017 and added the ability to make charitable donations through Amazon Pay and Alexa in 2018.
Recently, Amazon India had announced that its users can now simply use the command, ‘Hey Alexa, Pay my XXXX bill’ to make payment of a utility via their Amazon Pay Mobile Wallet.
Under this new feature, users can make payments of bills across various categories—electricity, water, post-paid mobile, cooking gas, broadband and DTH among other utility payments.
(With input from agencies)