MCL received Special Recognition under Special Campaign 5.0 for its notable efforts in promoting cleanliness, enhancing public awareness, and ensuring efficient disposal of pending matters across all its operational areas.
The Special Campaign aimed at promoting cleanliness, streamlining work, and addressing pending grievances across the Ministry and its Autonomous Bodies.
During the campaign carried out at 5,377 locations, several milestones have been achieved. Cantonments promoted the principles of "Reduce, Reuse, and Recycle” as part of their commitment to sustainable development and environmental conservation.
During the campaign, the Ministry achieved significant progress—disposing of 658 public grievances and 59 appeals, and resolving two references from Members of Parliament.
The initiative, held under Special Campaign 5.0, aimed to foster direct engagement between railway authorities and passengers to drive transformative progress through collective participation.
