To make public transport services more accessible, the Uttar Pradesh Transport Department has introduced a new 24×7 helpline number, “149,” approved by the Union Ministry of Telecommunications.
the Uttar Pradesh Transport Department
To make public transport services more accessible, the Uttar Pradesh Transport Department has introduced a new 24×7 helpline number, “149,” approved by the Union Ministry of Telecommunications.
Along with the existing toll-free number 1800-1800-151, the short and easy-to-remember code aims to provide citizens with quick, reliable, and transparent assistance at any time.
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Brajesh Narayan Singh, UP, Transport Commissioner, Uttar Pradesh, said here on Thursday that, “We had sought a short and memorable helpline number—149—with citizen convenience at the core. The Government of India has approved and implemented it. Citizens can now avail round-the-clock assistance on both ‘149’ and 1800-1800-151.
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“Our vision is clear: Safe Roads, Simple Services, and Satisfied Citizens. Regular monitoring of the helpline will ensure timely and effective grievance redressal,” he said.
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