Jharkhand flags gaps in Single Window integration, sets Dec 31 deadline

The Jharkhand government has issued an urgent directive to multiple departments to expedite the integration of critical services with the Jharkhand Single Window System (JSWS), after a review revealed significant gaps in the state’s preparedness for full alignment with the National Single Window System (NSWS).

In an official communication issued by the Directorate of Industries, Deputy Director Sita Ram Paswan informed departmental nodal officers that of the 80 identified critical services, only 32 have been fully integrated with the Single Window platform. Another 15 services are operating through redirection, while 33 services are currently not available on the system.

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The directive follows a review meeting chaired by the Special Secretary, Cabinet Secretariat, Government of India, on December 5, 2025, to assess Jharkhand’s progress on NSWS integration. While Jharkhand has been among the early adopters of the Single Window clearance mechanism, the latest assessment points to persistent implementation gaps across departments.

Departments have been instructed to obtain necessary approvals from competent authorities for the integration of redirected and unavailable services and to coordinate closely with the JSWS IT team at the Directorate of Industries to complete the process by December 31, 2025.

Department-wise compliance data shows relatively better progress in labour-related services, factory registrations, pollution control clearances, and certain utility approvals. However, major shortfalls remain in services linked to urban development, excise and prohibition, mines and geology, health licensing, land allotment in industrial areas, groundwater extraction, and real estate-related registrations.

Several business-facing approvals, including excise licences, tourism registrations, professional tax, and select transport and IT-related services, continue to function through redirection rather than full digital integration, falling short of Single Window standards.

The communication has been marked to senior officials across departments, including additional chief secretaries, principal secretaries, secretaries, managing directors, and heads of institutions, indicating close monitoring of compliance ahead of the year-end deadline.

Full integration of services with the Single Window system is seen as a key measure for improving ease of doing business, enhancing transparency, and strengthening inter-departmental coordination in the state.