Ministry of Communications said the breakthrough initiative aimed at empowering every Indian, especially the elderly and differently-abled, by making banking more secure, inclusive, and convenient.
Photo: IANS
India Post Payments Bank (IPPB), a pioneer in accessible banking services, announced the nationwide rollout of Aadhaar-based face authentication facility for customer transactions.
Ministry of Communications said the breakthrough initiative aimed at empowering every Indian, especially the elderly and differently-abled, by making banking more secure, inclusive, and convenient.
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The face authentication feature, developed under the framework of UIDAI (Unique Identification Authority of India), enables customers to perform banking transactions using facial recognition, eliminating the need for physical biometric inputs like fingerprints or OTPs.
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IPPB’s face authentication will help to improve inclusive banking for the elderly, differently-abled, and individuals with worn fingerprints.
It will secure Aadhaar Authentication without dependency on OTP or fingerprint sensors, promote fast & Contactless Transactions for a smoother customer experience.
Further, it will provide Safe Banking During Health Emergencies, where physical contact may be risky, and support for All Banking Services, including account opening, balance inquiry, fund transfers, and utility payments.
Speaking on the launch, R Viswesvaran, MD & CEO, IPPB, said, “At IPPB, we believe that banking should not just be accessible, but dignified too. With Aadhaar-based face authentication, we are ensuring that no customer is left behind due to limitations in biometric fingerprints or OTP verification. It’s not just a tech feature; it’s a step towards redefining financial inclusion at scale.”
With this, IPPB strengthens its mission of “Aapka Bank, Aapke Dwaar” by making banking more accessible, inclusive, and customer-centric.
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