A passenger who had a ticket to Indore from New Delhi landed in Nagpur due to a major goof-up by IndiGo airlines. The incident happened on 12 January.
The unnamed passenger had the boarding pass for the flight to Indore but that went unchecked at the security gate from where he boarded the flight to Nagpur.
The airline company suspended three personnel over the incident and initiated a probe.
“The security lead, second lead and skipper (security personnel) have been taken off roster till IndiGo’s internal enquiry in the matter is completed,” IndiGo said in a statement.
Instead of boarding the 6E 656 (DEL-IDR) the passenger boarded the 6E 774 (DEL-NAG) and landed in the city in Maharashtra instead of the one in Madhya Pradesh.
Indore and Nagpur are separated by a distance of 450 kilometers.
In its statement, IndiGo expressed regret over the incident.
“IndiGo regrets the security breach intercepted by its security staff on flight 6E 774 (DEL-NAG), wherein a passenger of flight 6E 656 (DEL-IDR) wrongly boarded the flight 6E 774 and further travelled to Nagpur, after boarding the wrong coach,” the airline said.
The company said that the passenger’s baggage has been retrieved from the Indore flight.