NDMC organises Suvidha camp to redress public grievances
During the camp, as many as 60 grievances were received from the public by the officers concerned.
The New Delhi Municipal Council (NDMC) said on Thursday that it would organise its next Suvidha Camp to provide information, facilitation and grievances redressal for the benefit of the residents here on 6th April.
The Suvidha Camp will be held from 10.30 am to 12.30 pm.
Helpdesks of the various departments will provide facilitations and redress the grievances of service users, employees, RWAs, MTAs and residents of the NDMC, the civic body said.
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The departments to be part of the camp include Public Health, Architect and Environment, Commercial, Health Licensing, Property Tax, Education, Fire, Accounts/Finance/Pension, Medical Services, Parking Management System, Chief Security office, EBR Department, Municipal Housing, Vigilance and Library, it said.
“The Suvidha Camp will address the grievances related to new electricity connection/disconnection, load enhancement/reduction, name change/transfer, property tax, birth and death certificate, service matters of serving and retired employees, water logging, sanitation, waste disposal, road repairs, widow pension, old age pension, handicapped pension, and any other services offered by it,” the NDMC said.
It may be mentioned that the NDMC launched a “Jan Suvidha Portal” as a contactless grievance redressal mechanism for the residents and service users. The portal can be used for lodging the grievance, tracking their grievance status and for giving feedback on the grievance redressal mechanism.
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