With advanced digital platforms, govt services becoming simpler, more accessible: Delhi CM
CM Gupta stated that the process of grievance redressal has become faster, while the system has also become more transparent now.
The Central Bank of India, Delhi Zonal Office, successfully organized a grand Town Hall Meeting on 21 November 2025, which witnessed enthusiastic participation from officers and employees representing various regions and branches of the Delhi Zone. The meeting was presided over by Managing Director & Chief Executive Officer, Mr. Kalyan Kumar.
In his inspiring address, Mr. Kalyan Kumar spoke in detail about the Bank’s history, future vision, ongoing transformational initiatives, business growth, customer-centric excellence, and the roadmap for achieving targets in retail, agriculture, and MSME lending. He highlighted digital adoption, operational efficiency, and proactive customer service as crucial pillars of the Bank’s strategic success. Appreciating the efforts of the Delhi Zone, he encouraged all employees to continue striving for high performance, ethical banking, and innovation. He also appealed to all staff members to focus on their self-development and work towards transforming their branch/office into a “Happy Place.”
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The meeting was also addressed by Mr. Shishram Tundwal, Zonal Head of Delhi, who emphasized the achievements of the zone and the collective efforts needed to further strengthen business growth across key areas.
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More than 600 employees from the Delhi Zone participated in the Town Hall Meeting. During the interactive session, employees had the opportunity to share suggestions, seek guidance, and reaffirm their commitment to providing excellent service.
The program concluded with a formal vote of thanks delivered by Deputy General Manager, Mr. P. C. Khurana, who expressed gratitude to the MD & CEO for his inspiring address and thanked all participants for their active involvement.
This Town Hall Meeting reaffirms the commitment of Team Delhi Zone to significantly contribute to the mission of transforming the Central Bank of India into a modern, customer-centric, and high-performing public sector bank.
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