DGCA’s probe panel submitted its investigative report into the IndiGo flight disruptions to the Ministry of Civil Aviation (MoCA).
IndiGo flight cancellations (Photo: ANI)
A high-level committee constituted by the Directorate General of Civil Aviation (DGCA) submitted its investigative report into the recent operational disruptions faced by IndiGo Airlines to the Ministry of Civil Aviation (MoCA), on Friday. The findings of the report have been classified as confidential, stated the Ministry.
The special committee was set up to probe the large-scale flight cancellations and delays that caused widespread inconvenience to passengers earlier this month. The panel included Joint Director General Sanjay K. Bramhane, Deputy Director General Amit Gupta, and senior aviation safety officials Captain Kapil Manglik and Captain Lokesh Rampal.
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The disruptions, attributed to an operational crisis at IndiGo, led to significant passenger hardship across the country. Later, the airline offered travel vouchers worth ₹10,000 to severely impacted customers. These vouchers can be used for any future IndiGo journey within the next 12 months.
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Earlier, on December 5, the DGCA had ordered the formation of a high-level committee to conduct a comprehensive review of the circumstances that led to the disruptions. The committee was tasked with identifying the underlying causes of the operational failures and assessing the adequacy of manpower planning, fluctuating roster systems, and preparedness for implementing the revised Flight Duty Time Limitation (FDTL) Civil Aviation Requirements (CAR) 2024.
The panel was also asked to examine IndiGo’s compliance with the revised FDTL provisions, fix accountability for the operational lapses, evaluate the airline’s mitigation measures, and determine whether sufficient steps were being taken to restore normal operations. It was directed to submit its findings and recommendations within 15 days.
The DGCA had said the report will form the basis for necessary regulatory enforcement action and institutional strengthening to prevent similar large-scale disruptions in the future.
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