The Divisional Railway Manager Office in Malda Division of the Eastern Railway, has achieved a significant milestone by being officially accredited with the ISO 9001:2015 and 5S certification.
The ISO 9001:2015 certification is a globally recognized standard for quality management systems (QMS), ensuring that the office services and processes meet rigorous quality standards and meet the customer expectations. The 5S certification is a systematic methodology for workplace organisation and standardisation, focused on creating a clean, well-organised, and efficient work environment.