WhatsApp has said users will not be required to create usernames when the feature is introduced later this year, as the Meta-owned messaging platform sought to address concerns over impersonation, scams and unsolicited messages amid scrutiny from the Centre.
The clarification comes after the government asked Meta to put the rollout of the usernames feature on hold in India until consultations are completed. Authorities have also sought a detailed explanation from the company within three days.
WhatsApp says usernames will not be mandatory
Responding to a series of frequently asked questions on X, WhatsApp said the feature will be entirely optional, and existing users will not be compelled to choose a username.
The company also said usernames linked to Instagram and Facebook accounts, along with those belonging to public figures, celebrities, government organisations and Meta Verified accounts, have already been reserved. According to WhatsApp, these can only be claimed by their legitimate owners.
It also rejected claims circulating online that desirable usernames could be grabbed by anyone. The platform said recognised public names and commonly used variations would remain protected from misuse.
New checks planned before users respond to unknown messages
WhatsApp said usernames are not yet available for messaging, and the feature will be introduced later this year.
When it goes live, users receiving messages from unknown accounts will see additional information before deciding whether to reply. This will include the sender’s country, whether the account is newly created and whether both users share any common groups.
The platform also said usernames cannot be searched in the same way as phone numbers.
Users will have the option to enable an additional “username key”. In that case, both the username and the key will be required before someone can initiate contact.
Government asks Meta to defer rollout
Earlier, the Centre directed WhatsApp to explain the proposed usernames feature within three days and asked the company not to introduce it in India until discussions with the government are completed.
The government has also sought a detailed response from Meta on the feature and reiterated that the rollout should remain on hold pending consultations.