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Sorry for the disruption, says Zuck as FB, WhatsApp services restored

The services are back online on Tuesday after an outage that lasted almost six hours.

Sorry for the disruption, says Zuck as FB, WhatsApp services restored

Photo: Twitter

Apologizing for the disruption in the services of Facebook, Whatsapp, and Instagram, tech giant’s CEO Mark Zuckerberg has stated that services are returning online on Tuesday. “Facebook, Instagram, WhatsApp, and Messenger are coming back online now,” Zuckerberg said in a Facebook post.

The services are back online on Tuesday after an outage that lasted almost six hours. The services went down at about 16:00 GMT with users beginning to gain access to the sites at around 22:00.

Zuckerberg said in a Facebook post. “Sorry for the disruption today — I know how much you rely on our services to stay connected with the people you care about,” he said.

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Users started reporting that Instagram, WhatsApp, and other services under the Facebook corporate umbrella are now accessible as normal for the first time since about 11:30 EST on Monday when reports of the outage and disrupted services began pouring in, according to Sputnik.

Taking to Twitter early on Tuesday, WhatsApp said: “Apologies to everyone who hasn’t been able to use WhatsApp today. We’re starting to slowly and carefully get WhatsApp working again. Thank you so much for your patience. We will continue to keep you updated when we have more information to share.”

According to DownDetector, a website that tracks WhatsApp outages, 40 percent of users were unable to download the app, 30 percent had trouble in sending messages and 22 percent had problems with the web version.

The company said in a post on Monday, “The largest outage we’ve ever seen on Downdetector with over 10.6 million problem reports from all over the globe.”

The US led the world in the number of reports for disrupted service of more than 1.7 million, followed by Germany at 1.3 million reports and the Netherlands at 9,15,000 reports.

Monday’s outage has left several services under the Facebook corporate umbrella, including Instagram, WhatsApp, and Messenger, inaccessible.
Meanwhile, Telegram said on Twitter that users of its messenger in some regions, amid large-scale outages on Facebook, may experience problems loading chats and receiving notifications.

In April, Facebook and Instagram went down for millions of users for a couple of hours in various parts of the world. The outage was the second in less than a month for the social networking giant.

(With ANI inputs)

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