The Union Minister for Railways Ashwini Vaishnaw inspected the newly-constructed Yatri Suvidha Kendra (Permanent Holding Area) at New Delhi Railway Station (NDLS), on Saturday. The centre is designed to accommodate approximately 7,000 passengers at any given time.
The Minister stated that the newly-developed state of the art Yatri Suvidha Kendra will provide comfort to passengers during festival season as there is a surge in passenger volume. “Yatri Suvidha Kendra like this shall be developed at other stations in the country,” he added after the inspection.
Divided into three zones to streamline passenger movement, the new Yatri Suvidha Kendra houses a ticketing area, spanning 2,860 sqm, a post ticketing area of 1,150 sqm, and a pre-ticketing area, covering 1,218 sqm. This spatial separation is designed to reduce congestion and improve passenger comfort across the terminal’s main entrance, a statement from the Ministry said.
Northern Railway has equipped the Kendra with comprehensive, modern amenities to ensure passenger convenience and security. It is equipped with 22 modern ticketing counters and 25 Automatic Ticket Vending Machines (ATVMs), seating capacity for 200 passengers and 18 High Volume Low Speed (HVLS) Fans for efficient cooling, a dedicated toilet block built over 652 sqm, along with an RO-based drinking water system.
Further, a passenger announcement system with 24 speakers, three LED electronic train information displays, and 7 units of modern fire-fighting system, and enhanced security measures, including 18 CCTV cameras, 5 luggage scanners, and 5 Door Frame Metal Detectors (DFMD).
The Ministry further stated that essential infrastructure upgrade was completed with the extension of Foot Over Bridge 1 (FOB 1). This extension ensures that passengers de-boarding trains at NDLS can now directly exit towards the Metro Station, significantly improving multimodal connectivity and reducing platform congestion.
During the visit, the Union Minister was accompanied by Satish Kumar, Chairman and CEO Railway Board, Ashok Kumar Verma, General Manager Northern Railway, and other senior Railway officials, who provided a detailed briefing on the facility’s planning and execution.
ENDS