NITI Aayog calls out that while India’s tech services sector faces the threat of significant job displacements by 2031, it also has the opportunity to create up to 4 million new jobs in the next five years.
In a report titled “Roadmap for Job Creation in the AI Economy”, NITI Aayog said to turn disruption into opportunity, there is a need to launch a National AI Talent Mission, a bold, nationally coordinated effort to transform India into the AI workforce capital of the world.
The report highlighted that AI disruption is already reshaping jobs in India’s $245B technology and CX sectors. Without swift action, routine roles such as QA engineers and L1 support agents risk rapid redundancy.
But with the right skilling, reskilling, and innovation pathways, India could emerge as a global hub for AI-first roles—from Ethical AI Specialists and AI Trainers to Sentiment Analysts and AI DevOps Engineers.
“India’s strength lies in its people. With over 9 million technology and customer experience professionals, and the world’s largest pool of young digital talent, we have both the scale and ambition. What we need now is urgency, vision, and coordination,” said B.V.R. Subrahmanyam, CEO, NITI Aayog.
The roadmap envisions a mission-mode approach anchored on three key pillars: embedding AI across the education system to make AI literacy a foundational skill in schools, universities, and vocational programs; building a national reskilling engine to upskill and reskill millions of technology and CX professionals for higher-value, AI-augmented roles; and positioning India as a global AI talent magnet by retaining domestic talent, attracting international experts, and establishing the country as a premier AI skilling destination.
Debjani Ghosh, Distinguished Fellow, NITI Aayog, said, “The difference between job loss and job creation depends squarely on the choices we make today. This roadmap provides a clear, actionable path to ensure India becomes the global epicentre of AI talent by 2035.”
India’s future in the AI economy hinges on decisive action. With coordinated leadership across government, industry, and academia, the report stresses that India can not only safeguard its workforce but also lead in shaping global AI.