Chief Minister Rekha Gupta has said that the Delhi Government’s e-Office system will complete one year on July 1, and over the past year, a visible transformation has taken place in the administrative functioning.
Earlier, most official work was carried out through paper files, but presently, file movement, correspondence and approvals are handled online, which has accelerated file disposal, improved transparency and accountability in government functioning, and helped ensure the timely delivery of public services.
According to the CM, e-office has made it easier to identify which official is handling a particular file and what action has been taken on it.
The system has also made record-keeping more secure, reduced unnecessary delays and enabled smoother coordination among departments.
With all these improvements, the government is steadily expanding the system to cover more departments and institutions.
She said that as of March 8, 2025, 5,005 officers and employees across 198 departments and offices were using e-office for online file processing and official work.
By June 27, 2026, the number had risen to 15,748 officers and employees across 235 departments and offices.
Gupta said that since the functioning of all departments and institutions is not the same, the system has been developed under three separate categories.
The first is meant exclusively for government departments, the second for public sector undertakings, boards, corporations, commissions, committees, autonomous bodies and local bodies, and the third for universities, colleges and other educational institutions.
Accordingly, the use of e-Office was made mandatory across all Delhi Government departments from July 1, 2025.
Presently, all 132 government departments are part of the system, with 11,940 active users.
Between July 1 last year and April 12, 2026, government departments processed 1,14,603 e-files and 7,14,091 e-receipts.
Following the launch of the new e-Office system, nearly 23,767 e-files and 1.53 lakh e-receipts were processed between April 13, 2026 and June 27, 2026 alone, reflecting the rapid increase in its adoption across departments.
She added that 3,090 active users are currently working through e-Office across 55 public sector undertakings, boards, corporations, commissions, committees, autonomous bodies and local bodies.
Gupta has clearly stated that her government’s objective is to create a work environment across all government offices where administration is faster, more transparent and more accountable, while ensuring that people do not have to wait unnecessarily for government services.
She said the e-Office system has emerged as an important step in this direction. Its reach will continue to expand in the coming years to further strengthen good governance in Delhi.