Delhi Police Commissioner BS Bassi on Friday launched phablets in 500 police control room (PCR) vans for seamless connectivity and to reduce the gap between the police and the residents. According to police, the PCR staff often needs to make many calls and coordinate at various levels, particularly, in case of taking injured persons to the hospital, tracking missing or stranded children, senior citizens, women in distress and other weaker sections.

"This requires the staff to make lots of calls at their personal expenditure. Even for giving Haalat report mobile phones were used as wireless network is often busy. In sampark sabhas (grievance meetings) the staff had highlighted about the substantial financial expenditure at their level for official purpose," police said. Search was made for an advanced gadget to match aim of smart policing-combining videography, storage of data related to missing persons, stolen vehicles, direct interfacing of call taker at Control Room with I/c MPVs.

Initiative was taken to approach companies under CSR. ONGC showed willingness to provide Phablets that would reduce Response time especially in case of women caller in distress or Road accident victims. After intensive training of staff, 500 Phablets have been distributed across 11 PCR zones. This technology will go a long way in reducing response time to all kinds of distress calls.